Lots of individuals who begin using their 1st web hosting account, or switch companies, normally have questions in regard to how given procedures are carried out or experience obstacles when setting up various things, including emails, site settings, and so on. This is the reason why, lots of companies have prepared documentation with the most common questions and problems so as to help their customers receive information swiftly and easily. Consequently, the client support team members can dedicate more time to real problems that particular customers may be experiencing, since the solution for the smaller things will be available on the World Wide Web and customers can resolve them without touching base with the client support team. Having in-depth documentation is vital, particularly for new users with no prior experience at all, since the web hosting service entails an abundance of features and many individuals can get puzzled about what to do. A good information repository can both help you accomplish the operations that you need and find out how the hosting service works in general.

Extensive Online Documentation in Hosting

If you purchase a hosting account through our company, you will be provided with access to our thorough online documentation where you will see information on just about everything connected to our web hosting plans. The topics cover anything from how to set up an email account on your telephone, to how to do various things using an .htaccess configuration file. The articles are written in an easy-to-grasp fashion and feature thorough manuals on how to carry out a certain operation within your Hepsia Control Panel. You can also find information that is not directly connected to Hepsia, for instance one that concerns web-based applications on your computer. The complete list of articles will be available in the Help section of the Control Panel, but those that are relevant to a given section can be accessed on the spot. Given the fact that we have covered as many topics as possible, you’ll be able to acquaint yourself with de facto everything connected with your hosting account.

Extensive Online Documentation in Semi-dedicated Hosting

Our Linux semi-dedicated hosting packages include comprehensive online help documentation where you will find info about all the features that our in-house built Hepsia Control Panel offers, plus solutions to different questions and predicaments that you may experience. All installation guides include step-by-step instructions, so you won’t have to worry about skipping something if you are aiming to export a database, for example. The troubleshooting articles include a range of different probable causes of specific issues and the solution for each and every one of them, so if you’re not able to send email messages even though you have the correct outgoing mail server settings, for example, you can quickly discover what the reason might be and correct the problem with several clicks in your email client. As Hepsia has quite a lot of features, you’ll be able to find applicable articles in each single section. If you desire to check out all help articles, click on the Help link, which is located in the top right-hand side of the screen.