One of the common reasons to get a hosting server of your own is the fact that you shall have complete control over the software environment and you could install anything you'd like. This will permit you to run applications that require particular software in order to be present on the server, which isn't possible with a shared web hosting server in which you are able to install software only in the account, but not on a root level. In case you're not very acquainted with this kind of matters, however, you could face difficulties as managing a server of your own is different from managing a standard shared web hosting account. In this light, we offer an upgrade with our server solutions called Installation & Troubleshooting, so our administrators can deal with different tasks that should be done or can resolve a variety of problems that you may face.

Installation and Troubleshooting in VPS

The upgrade is obtainable with all virtual private server packages we offer and you are able to add it either during the signup or at any time later on through your billing Control Panel. It features one hour of custom work on your hosting server, so our admins can aid you with software installation or setup. They could furthermore troubleshoot any piece of software which you have already installed if it doesn't work correctly, so you will not have to waste time to figure out what's wrong because they can help you in a very quick and skilled manner. As this is a one-time upgrade, you can get it just if you need it and if a certain task takes shorter time, the rest of the minutes shall be available for the future and will not be reset in the end of the month. This upgrade is beneficial when you are unable to do something on your own or if you have our Managed Services upgrade, but the 30 minutes of custom work it features aren't enough for a particular task.

Installation and Troubleshooting in Dedicated Hosting

The upgrade is available with all our Linux dedicated servers hosting packages and as long as you add it, our skilled administrators will be able to help you with anything on your machine. Including installing any third-party software that you might want to use on the hosting server and troubleshooting any script that performs badly or doesn't run at all. Our upgrade includes 1 hour of work and in case a certain task is not very time-consuming, we will add the remaining time to your account. You shall be able to discover how many minutes are left within your billing CP and use them anytime you need help again. The Installation & Troubleshooting upgrade can be purchased at any time, so in case you need something to be set up in the very beginning, you could add it to your order during the sign up procedure, while if you need assistance later, you can add it from the hosting server billing area. Half an hour of custom work are included in our Managed Services pack too, but in case you require additional work to be performed on the hosting server, the Installation & Troubleshooting upgrade shall be a guarantee that your programs will be installed and set up in the best possible way.