If your website hosting service provider supplies live chat support, you're able to speak with an agent in real-time and learn useful information or get an issue resolved in a timely manner. The advantage of using chat rather than calling to talk to a live person is that you need just a computer with Internet connection, so that you will not pay any charges in case you're in another country or state. What's more, it will be simpler to copy and paste information for example domain names, usernames or error messages in other words details that are sometimes difficult to provide to the other side on the telephone. The live chat is also a much faster solution to contact your website hosting service provider's support crew as compared to using a ticketing system. Last, but not least, in the event that some trouble requires a little more time to be dealt with, you're able to do something else while you wait for guidance on the live chat, so that you will not waste time - something that's impossible if you are on the telephone.

Live Chat Support in Hosting

We supply a live chat support service for all of the Linux hosting packages that we offer and we can help you with almost everything live. If you do not have an account with our company yet, we can give you more information about the plans so as to help you to get the most suitable plan. If you are an active customer, we can help you with any billing or general issue and with a number of common technical matters, for instance an email address setup in a desktop e-mail client. If you are unable to give us a call for some reason or you are in a country where we don't have a local phone number, the live chat will be the best option to get in touch with us. Of course, some issues need longer time to analyze and test, so you'll have to open a ticket to our technicians, still, we are able to save you time and help you with quite a lot of issues on the chat.

Live Chat Support in Semi-dedicated Hosting

Thanks to the live chat support service that we supply with all our Linux semi-dedicated hosting packages, you are able to find the answers for any questions you have or have various issues resolved without delay. Our chat service is available each and every day, so that you can speak to an agent even on weekends and holidays. In case you are unsure which plan is better for your websites or if our outstanding cloud hosting platform matches some system requirements, you can join our live chat before buying anything. If you are an existing customer, you'll be able to get more info about account settings, billing issues as well as various common technical issues you may experience, for instance if you are unable to install an email account in a client on your computer system. The live chat can save you plenty of time no matter where you are or when you contact us.