Phone Support in Hosting
If you choose to obtain one of our Linux hosting packages, you can contact our support team over the telephone for 14 hours a day. We will help you select the proper package for your sites since we think that it's better to discuss these issues with a live person. In case you already have an account, we're able to assist you with all of your sales/billing questions and / or general issues, even with some tech troubles that don't require a long time or escalation to a system administrator because it will be more convenient to open a ticket for time-consuming problems so as to have the communication in a single place. We now have phone numbers in the United States, the UK and Australia, so you are able to call the one you prefer and talk with one of our agents.
Phone Support in Semi-dedicated Hosting
With 14 hours-a-day telephone support, you can be certain that there will always be someone to help you if you have any queries about the semi-dedicated server plans that we supply. Whether you would like to know more about our packages, you have a billing issue or some general problem, you can give us a call. Although some more technical troubles may require a support ticket so as to give time to our technical support team to investigate, we are able to assist you with countless tech questions over the phone as well, saving you time and efforts. As we have data centers on as many as 3 different continents - in the USA, the UK and Australia, we have local phone lines in all of these countries as well. If you are in another country, we also have an international number where you are able to contact us.