In the event that you've ever had a hosting account before or you've dealt with any kind of online service, you're probably well aware from your own experience that for some things it is better to speak with a live person over the phone than to exchange support tickets or emails. In order to learn more about a particular service before you order it or when something small-scale has to be made, for instance, it is much easier and a lot faster to do it live. When you're given the option to get in touch with representatives by phone, it's very likely that you're dealing with a real website hosting provider, not a reseller. The type of support that you will get over the phone may differ between different companies - from common matters to professional tech support. Usually most suppliers offer pre-sales assistance and first level phone support, while more complicated technical issues are resolved via e-mail and tickets.

Phone Support in Hosting

If you choose to obtain one of our Linux hosting packages, you can contact our support team over the telephone for 14 hours a day. We will help you select the proper package for your sites since we think that it's better to discuss these issues with a live person. In case you already have an account, we're able to assist you with all of your sales/billing questions and / or general issues, even with some tech troubles that don't require a long time or escalation to a system administrator because it will be more convenient to open a ticket for time-consuming problems so as to have the communication in a single place. We now have phone numbers in the United States, the UK and Australia, so you are able to call the one you prefer and talk with one of our agents.

Phone Support in Semi-dedicated Hosting

With 14 hours-a-day telephone support, you can be certain that there will always be someone to help you if you have any queries about the semi-dedicated server plans that we supply. Whether you would like to know more about our packages, you have a billing issue or some general problem, you can give us a call. Although some more technical troubles may require a support ticket so as to give time to our technical support team to investigate, we are able to assist you with countless tech questions over the phone as well, saving you time and efforts. As we have data centers on as many as 3 different continents - in the USA, the UK and Australia, we have local phone lines in all of these countries as well. If you are in another country, we also have an international number where you are able to contact us.