Service Uptime Guarantee in Hosting
With a hosting account from our company, you will be able to enjoy 99.9% server uptime. We've essentially got rid of the downtime as we use a sophisticated cloud hosting platform and we do not manage everything on one web server as the majority of providers do. Rather, we run every single service on a separate group of web servers, so your files, emails, databases, etc, will be managed by separate servers. In this way, we can also balance the load much more efficiently and guarantee the stable operation of your sites at all times. The accessibility of the servers is ensured by a few backbone Internet providers and diesel-powered backup generators, so your sites are going to be up and running no matter what. We also have admins checking the web servers 24 / 7, which includes weekends and holidays, and they will take care of any surprising problem that may show up.
Service Uptime Guarantee in Semi-dedicated Hosting
Our semi-dedicated server packages come with a 99.9% uptime guarantee. In fact, you will not detect any downtime or service interruptions at all due to the fact that we use a revolutionary cloud platform and rather than running everything on just a single web server as most companies do, we have independent clusters of servers that manage every service - files, e-mails, Control Panel, databases, etc. We also have a custom made load-balancing system, so our web hosting service is considerably more stable than what you would ordinarily find available on the market. To ensure that nothing will disturb the work of your websites, our server facilities have diesel backup generators and a few separate Internet providers. We've got hardware and software firewalls to prevent DDoS attacks and admins keeping track of the servers 24/7 to handle any software issue that may appear.
Service Uptime Guarantee in VPS
All of our Virtual Private Server packages include a 99.9% uptime warranty. The stability and availability of the service is guaranteed by redundant Internet providers and diesel-powered backup generators. We also employ new hardware for the physical servers in which the VPS accounts are set up to prevent any possibility of hardware malfunction and every part has been tested extensively. The integrity of your data is ensured through enterprise-level hard disk drives working in RAID and the uptime warranty time includes all routine maintenance procedures, so your Internet sites will be functioning practically without any disruptions. Our knowledgeable professionals will resolve quickly any software issue that may surface, so even if there is an issue with a different virtual private server account on the physical hosting server, your VPS shall not be affected. The web server uptime is listed on our website and not concealed in our Terms of Service given that we can keep our promise and provide you with an incredibly stable hosting service.
Service Uptime Guarantee in Dedicated Hosting
All of our dedicated packages include a 99.9% hosting server and network uptime guarantee and maintenance procedures are included in the other .01% of the time. We test each server diligently before we hand it over to the client and we use new hardware components to prevent any prospect of hardware troubles. Any unexpected software troubles will be resolved instantly by our system administrators as they keep track of all the machines 24/7. To avoid infrastructural troubles, our data center facility in downtown Chicago takes advantage of powerful diesel backup generators, while the connection to the web servers is guaranteed by redundant fiber lines from several backbone Internet providers. To be on the safe side, we've got hardware and software firewalls, so even if your are flooded, we can respond quickly and filter the unwanted traffic before it reaches your dedicated server and interferes with the proper operation of your web sites.