Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our client assistance staff is trained to rapidly attend to all of our Linux hosting packages clients’ queries and information requests. Through our ticketing system, you are able to post your inquiry and a support team member will most likely go back to to you in only maximum 60 minutes. Basically, practice has shown that the standard resolution period is 20 min.

  • Top quality support service
  • A Top–quality Support Service

  • You’re able to contact us 24x7x365 with any query you could have regarding’s products and services. We have professionals on duty everyday to deliver guidance every time necessary. You’re able to use the ticket system or send us an email anytime, or grab the phone or use the live chat during working hours.

  • Intuitive help center
  • An Intuitive Help Section

  • If you require guide while working on your site within the Control Panel, you can always just click the Help button and find your problem in the selection of content articles that will pop up. We have also turned almost all the posts into educational videos. The catalogue of educational videos will load if you select the Videos option present in the top right angle.