Support Channels

  • 1 hour ticket response time
  • A 60 minutes Inquiry Reply Warranty

  • Our client help and support staff is available 24/7 to take care of each of your help demands. Each ticket you submit to us shall be replied to within less than 60 minutes. If your case calls for the assistance of an administrator, we are going to address the ticket to the person in charge and will let you know that the situation will soon be resolved.

  • Top quality support service
  • Expert Customer Support Service

  • We’ll be working for you 7 days a week to deliver information and client support as well as to assist you with any trouble that you may run into as you are administering your virtual server. We can aid you with all pre–configured software packages, including your Operating System, server administration panel (with respect to the VPS type) and the Online Control Panel created 100% by us.

  • Intuitive help center
  • An Educational Help Section

  • A comprehensive and constantly updated collection of articles is included in our in–house built Online Control Panel. It provides quick tips about how to perform all of the basic web site supervision tasks. The Help area gives you extensive how to content articles and step–by–step video tutorials. You can gain access to the Help area by pressing the Help or Video buttons in the right side of each Control Panel section.