Q: What does the web site migration service include? Will my website be secure?
A: The website migration service that our company is offering is free (within a certain limit). We will transfer your web site(s) to our high–end cloud hosting platform without you needing to do anything. We know from personal experience that switching web hosting providers can lead to lost information and unnecessary network downtime. This is why we’ll do all that for you at no cost!We’ve got proficient administrators whose chief task is to ensure that your website works exactly as it did on your former web hosting platform. The administrators are experts in migrating custom–made web sites, as well as web sites that are based on famous apps such as WordPress and Joomla™.
Q: Website migration sounds like lots of work. How much time will it take?
A: We try to perform all website migrations ASAP. Nonetheless, we don’t have a set time frame for web site migrations. There are various variables that you need to take into account – the sheer size of your web site and the workload of our web site migration staff, etc. We constantly strive to implement each migration in less than 48 hours. With less sizeable sites, our staff usually manages to finish within 24 hours.
Q: My privacy concerns me. What info do you need to have?
A: Yeah. We will need the name of the website that you’d like us to transfer. We will also need a way to log into your current hosting account so that we can get the files associated with your web site.
Q: My present hosting account has delicate data inside. How can I trust you?
Q: Will my website be offline during the migration?
A: While we transfer your website, it will be available both in your web hosting account with us and in your account with your old web hosting provider. As soon as the transfer is done, we will make certain that everything is working correctly and that the integrity of your content is not jeopardized prior to notifying you that the migration is done. After that, we will explain to you how to move the domain name to your hosting account with us and how to modify your DNS records.
Q: Will my old web hosting provider need to provide any information/help?
A: No. Apart from your login details for the Control Panel, we won’t need anything. We’ll never contact your hosting provider. They won’t know anything about the transfer either.
Q: Does it make any difference what platform my present hosting provider is using?
A: Yeah. We support all conventional Linux–driven hosting platforms. We do not support Windows–powered web hosting platforms, since we don’t provide Windows hosting services ourselves.Additionally, we don’t support proprietary web site building and administration interfaces like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.